Terms of Service

These Terms govern your access to and use of the Rankboostr.ai platform operated by Rankboostr (“Rankboostr”, “we”). By creating an account or using the service, you accept these Terms. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.

These Terms are governed by the laws applicable to your service agreement with Rankboostr. Nothing in these Terms excludes, restricts, or modifies consumer rights that cannot be excluded under applicable law.

1. Your account

• You must provide accurate information when creating your account and keep it up to date.
• You are responsible for all activity under your account. Keep your password secret and rotate it if you suspect compromise.
• One free trial per organisation. Creating multiple accounts to re-extend the trial window is a breach of these Terms.

2. The service

Rankboostr provides social media scheduling and publishing, AI-assisted drafting, SEO tracking, and reputation monitoring tools. We may modify, add, or remove features over time. If a change materially reduces the functionality you pay for, we will tell you at least 30 days in advance and offer a pro-rata refund of the remaining subscription term if you cancel as a result.

3. Trial, subscriptions, and billing

14-day free trial

New organisations get a 14-day trial without providing a payment card. At the end of the trial, if you have not subscribed, your account moves to read-only mode — you can sign in and view what you created, but cannot publish, generate AI drafts, or schedule new work. Your data is kept for 30 days after the trial ends; after that it is deleted unless you have subscribed.

Paid subscriptions

• Subscription fees are displayed in USD unless otherwise stated. Applicable taxes are calculated at checkout and shown on your invoice.
• Subscriptions renew automatically at the end of each billing period (monthly or annually as selected). You can cancel future renewals at any time from Settings → Billing.
• Fees already paid are non-refundable except where required by applicable law or explicitly stated in these Terms.
• We may change pricing with 30 days’ notice. Price changes apply at your next renewal; your existing billing period is unaffected.

Payment processing

Payments are processed by Stripe. We never see or store your full card number. Using the service means you accept Stripe’s Payment Terms.

4. Your content and connected accounts

You retain ownership of the content you submit to the service (post drafts, media, site lists, keyword lists, and so on). You grant us a worldwide, royalty-free, non-exclusive licence to host, process, display, and transmit that content strictly to provide the service — for example, to publish a post to the social platform you chose.

When you connect a social account, you authorise us to act on your behalf for the permissions you granted. You can revoke authorisation at any time from Settings or from the social platform’s own app-permissions page. Revocation stops future posting but does not retrieve content already published to the platform.

5. Acceptable use

You must not use the service to:

• publish content that is unlawful, infringes intellectual-property rights, or makes false or misleading representations in trade or commerce;
• send unsolicited commercial electronic messages in breach of applicable anti-spam laws;
• impersonate another person, business, or brand;
• attempt to probe, scan, or breach the security of the platform, or to interfere with other customers’ use;
• reverse-engineer, resell, or sub-licence the service except as permitted by the applicable copyright law;
• process sensitive personal data unless you have independently obtained all consents required by applicable law;
• use the AI-drafting features to generate content intended to mislead as to its provenance (deep fakes, impersonations, and similar).

If you breach this clause we may suspend or terminate your account. For serious breaches we may terminate immediately and without notice.

6. AI output

The service uses third-party AI models (Anthropic’s Claude family at the date of these Terms) to generate draft content. AI output is suggestion-only. You are responsible for reviewing, editing, and approving every AI-generated draft before publication. We do not warrant that AI output is accurate, non-infringing, or suitable for any particular purpose.

7. Service availability and support

We aim to maintain high availability but do not contractually guarantee specific uptime targets during this launch period. Planned maintenance will be announced on the status page at status.rankboostr.ai at least 24 hours in advance wherever possible.

Support is provided by email at support@rankboostr.ai during business hours. We aim to respond to non-critical queries within one business day.

8. Suspension and termination

• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
• We may suspend or terminate your account for breach of these Terms, for non-payment (after 14 days’ notice), or where required by law.
• On termination you may export your data via Settings → Privacy & data for 30 days, after which it is irrevocably deleted as described in our Privacy Policy.

9. Liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, or right that cannot be excluded, restricted, or modified by agreement under applicable law.

Subject to that, to the maximum extent permitted by law:

• our total liability to you in connection with the service in any 12-month period is limited to the greater of the fees you paid in that period or US$100;
• neither party is liable for any indirect, consequential, or special loss, loss of profits, loss of revenue, loss of goodwill, or loss of opportunity.

Where applicable law allows us to limit our liability for breach of a consumer guarantee, our liability is limited at our option to re-supplying the service or paying for the re-supply of the service.

10. Privacy

Our handling of personal information is described in the Privacy Policy, which forms part of these Terms.

11. Changes to these Terms

We may change these Terms from time to time. Material changes will be notified in-app and by email at least 30 days before they take effect. If you do not accept the changes, you may cancel your subscription before the effective date; continued use after the effective date constitutes acceptance.

12. Contact and disputes

Legal notices: legal@rankboostr.ai. Any dispute will first be discussed in good faith between the parties. If unresolved within 30 days, either party may escalate to the courts of New South Wales.